At PURIST Peptides, we prioritise product integrity, safety, and strict quality control. Due to the nature of our products, all sales are final.

1. No Returns or Refunds

We do not accept returns or offer refunds once an order has been dispatched.

This policy is in place to maintain the safety, sterility, and quality assurance of all products.

2. Damaged or Defective Items

We will replace items that arrive damaged or defective, subject to the following conditions:

• Damage must be reported within 48 hours of delivery

• Clear photo or video evidence must be provided

• Original packaging must be retained for verification

Once verified, a replacement will be issued at no additional cost.

3. Non-Eligible Claims

We do not offer replacements or compensation for:

• Improper storage after delivery

• Incorrect handling or usage

• Minor cosmetic packaging damage that does not affect product integrity

• Delivery delays caused by courier services beyond our control

4. Shipping Responsibility

Customers are responsible for providing accurate delivery details at checkout.

PURIST Peptides is not liable for failed deliveries due to incorrect or incomplete information.

5. Contact for Claims

All damage-related claims must be submitted to:

returns@puristpeptides.com

Please include:

• Order number

• Description of the issue

• Supporting images or videos